DND In Nigeria: DND means Do Not Disturb.
The DND service was launched to give users the freedom to choose the type of messages they want to receive on their mobile phones.
Moreover, the Nigerian Communication Commission (NCC) took this action to protect subscribers from unsolicited messages.
In addition, all service operators have been mandated by the NCC to set aside a Common Short Code (2442). However, this code will enable subscribers to take necessary actions regarding unwanted text messages.
Considering the wide range of services which include:
- Banking/Insurance/ Financial Products,
- Real Estate,
- Consumer Goods and Automobiles,
- Communication/ Broadcasting/ Entertainment/ IT,
- Tourism and leisure,
- Religion (Christianity, Islam, others),
Meanwhile, the NCC directed the service operators to give the necessary instructions and clarifications that will enable users to subscribe to a particular service/services /none at all.
Furthermore, it must be noted that the DND service is totally free to customers.
The main features of DND in Nigeria
Moreover, the DND service has 2 main features. The fully blocked mode and the partially blocked mode.
Fully Blocked Mode: In other words, this feature does not allow the user to receive any unwanted messages from any service operator.
Partially Blocked Mode: Also, this mode allows customers to filter service categories of messages they wish to receive.
Below are the various DND service options:
To prevent such losses, SMS Provider has provided a list that helps filters out phone numbers on DND and dead phone numbers before you send your messages.
“SMS 1” for receiving SMS relating to Banking? Insurance/ Financial products to 2442”
“SMS 2” for receiving SMS relating to Real Estate to 2442”
“SMS 3” for receiving SMS relating to Education to 2442”
“SMS 4” for receiving SMS relating to Health to 2442”
“SMS 5” for receiving SMS relating to Consumer goods and Automobiles to 2442”
“SMS 6” for receiving SMS relating to Communication/ Broadcasting Entertainment/IT to 2442”
“SMS 7” for receiving SMS relating to Tourism and leisure to 2442”
“SMS 8” for receiving SMS relating to Sports to 2442”
Also, “SMS 9” for receiving SMS relating to Religion to 2442”
However, the DND feature does not affect personal messages or person to person messages which are private messages between individuals.
How to Deactivate DND in Nigeria from any Number?
First, as a user of the SMS Provider platform that sends bulk SMS out to various customers, it is expected you wouldn’t want your messages to hit DND. All you need to do is to tell your recipients to deactivate their line from DND service.
For Instance, to Unsubscribe from DND (Do Not Disturb) for all networks:
MTN Lines Text STOP to 2442 and after 5 minutes Text ALLOW to 2442.
Airtel Lines Text STOP to 2442 and after 5 minutes Text Out to 2442.
GLO Lines Text STOP to 2442 and after 5 minutes Text CANCEL to 2442.
9MOBILE Lines Text STOP to 2442 and after 5 minutes Text START to 2442.
Finally, if you liked this post, please read our post on ways retailers can use SMS marketing to promote their business.
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